Welcome to BettyBack. By accessing or using our website and services, you agree to comply with the following terms and conditions. These rules are designed to ensure a fair, safe, and enjoyable shopping experience for all our customers. We strongly encourage you to read them carefully to understand your rights and responsibilities when interacting with our platform. Continued use of our website constitutes full acceptance of these terms.
You agree to use our website solely for lawful purposes and in a manner consistent with these terms. Any attempt to misuse our platform, including unauthorized access, distribution of harmful content, or actions that infringe on intellectual property rights, is strictly prohibited and may lead to legal consequences. You also agree not to interfere with website functionality or attempt to access restricted areas without proper authorization. Our website content, including text, images, graphics, and product descriptions, is protected under copyright law, and no part may be copied, reproduced, or redistributed without prior written permission from BettyBack.
We strive to provide accurate and up-to-date product descriptions, prices, and images. However, there may be occasional errors or inconsistencies in product details, pricing, or availability. BettyBack reserves the right to correct any errors, update product information, or cancel orders if discrepancies are identified. We are committed to transparency and will notify customers promptly if changes occur after an order is placed, ensuring a smooth and reliable shopping experience.
By placing an order on BettyBack, you confirm that all information provided, including billing and shipping details, is accurate and complete. You also affirm that you are authorized to use the selected payment method for the transaction. All payments are processed securely through trusted payment gateways, and sensitive card information is never stored on our servers. We reserve the right to refuse or cancel orders suspected of fraudulent activity or unauthorized use, and any such attempts may be reported to the relevant authorities.
BettyBack offers worldwide shipping on all orders. Once your order is confirmed, it will be processed within 1–3 business days. Customers will receive an email with tracking details as soon as the package is dispatched. Estimated delivery times vary depending on the destination, customs procedures, and other external factors. We are committed to keeping you informed every step of the way to ensure confidence and peace of mind.
Estimated delivery times:
At BettyBack, your satisfaction is our priority. If you are not completely happy with your purchase, you may request a return or exchange within 14 days of receiving your items. Returned items must remain unworn, unwashed, and in their original condition with all tags attached. Include the original packaging and proof of purchase to ensure the return is processed smoothly and efficiently.
Once your return is approved, we will process a refund to your original payment method within 7–10 business days. Please note that shipping costs are non-refundable, and return shipping fees are the responsibility of the customer, except in cases where the product is defective or incorrectly shipped. Our team is available to provide guidance throughout the return process, ensuring a hassle-free experience.
BettyBack shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. While we take all reasonable steps to ensure product quality and accurate information, we cannot guarantee uninterrupted access to our website or complete accuracy at all times. By using our website, you accept that you are responsible for any decisions made based on the information provided, and that our liability is limited to the maximum extent permitted by law.
These terms are governed by the laws of the country in which BettyBack operates. Any disputes arising from the use of our website, products, or services will be subject to the jurisdiction of the competent courts within that region. Customers are encouraged to contact our support team for resolution before initiating legal action, as we strive to maintain amicable and fair solutions wherever possible.
BettyBack reserves the right to modify or update these terms at any time without prior notice. All updates will be posted on this page. Continued use of our website following changes indicates your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed about your rights and obligations.
If you have any questions or require further clarification regarding these terms, please contact our customer support team via email at: contactdesk@bettyback.com. Our team is available to respond promptly, ensuring a safe, transparent, and satisfying shopping experience for all customers.
Thank you for shopping with BettyBack. By using our website, you acknowledge and accept these terms, helping us maintain a secure, fair, and enjoyable environment for everyone.
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