Delivery, Shipping & Returns

At BettyBack, we are committed to providing a smooth and reliable shopping experience from the moment you place your order until it reaches your doorstep. Each of our dresses is handled with care, packaged with precision, and shipped to ensure it arrives in perfect condition.

Shipping Information

We offer worldwide shipping on all orders. Once your order is confirmed, it will be processed within 1–3 business days. You will receive a shipping confirmation email with tracking details once your package has been dispatched.

Estimated delivery times:

Please note that delivery times may vary due to customs clearance or unexpected delays. We always strive to ensure your order arrives as quickly as possible.

Returns & Exchanges

We want you to love your BettyBack purchase. If for any reason you are not completely satisfied with your order, you may request a return or exchange within 14 days of receiving your item.

Returned items must be unworn, unwashed, and in their original condition with all tags attached. Please make sure to include the original packaging and receipt. Once your return is approved, we will process your refund to the original payment method within 7–10 business days.

Please note that shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the product is defective or incorrect.

Contact Us

For any questions regarding your order, delivery, or return process, please don’t hesitate to contact our customer service team. You can reach us via email at contactdesk@bettyback.com. We aim to respond to all inquiries within 24 hours during business days.

Thank you for choosing BettyBack. We value your trust and look forward to dressing you in timeless elegance.

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